Leading the Charge

Nigel Marsh, best-selling Author

• Nigel shared the characteristics that business leaders have based on experience.

• They’re religiously focused on the basics.

• Good leaders can compellingly and concisely tell you what the point of their business is and focus on their core competency.

• Good leaders are obsessed with quality communication with their employees. Effective communication needs constant repetition sensitive to the context in which it is received.

• Good leaders unleash the true power of creativity. Most people don’t feel their organisation leverages the most out of their creativity. Magic happens outside one’s comfort zone.

• Good leaders can successfully stay calm and effective when things are going wrong, without getting overwhelmed. Presence of problems is not a personal failing. Leaders should focus on developing a calm demeanour.

• When these are all present in whole teams, it’s even better. The secret to being human is learning to enjoy limitations. Needing other people is good.