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AFCA/AFIA Roundtable: Addressing financial hardship complaints

We invite AFIA members to join an in-person roundtable, offering a unique opportunity to engage directly with AFCA and gain valuable insights into their observations around financial hardship related complaints.

This in-person only roundtable program will include:

  • AFCA’s insights on the latest data and trends relevant to AFIA members, systemic issues and common themes which have led to a rise in complaints.

  • Insights on recent consumer and small business related financial difficulty complaints.

  • Practical and real-life case-study discussions between AFCA and AFIA members relevant to both consumer and small-business financial difficulty complaints.

  • Roundtable Q&A opportunities.

The roundtable will be held on Wednesday 31 July in Melbourne, from 11:00am – 13:30pm. Event registration is now open, and full members can register for the event here.

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AFIA Update

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