Opening Address

Written By Kate Melville

Diane Tate, CEO, AFIA

  • Finance industry is at a bit of a crossroads. 

  • Theme of conference is lead today, shape tomorrow.  

  • Customers are telling industry they’re stressed out, anxious, overworked and overwhelmed. 

  • Key word from consumer attitudes research was “efficient”. 

  • Things AFIA did this year included the narrowing of the CDR application to non-bank lenders, financial hardship campaign, BNPL legislation and code reviews. 

  • Australia about to go into a hectic political cycle where major themes will be the economy and cost of living. 

  • Continue to advocate for proportionate, targeted and scalable regulation. Thinking about the big picture as well as granular detail. 

Kate Melville
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Economic Outlook: How Are Things Shaping Up?