Jillian Brewer CCC Chair

Jillian Brewer is an experienced lawyer, conciliator, investigator and trainer, with more than 20 years in alternative dispute resolution.

Jillian has held senior roles with industry ombudsman schemes in banking and telecommunications. She has also worked in compliance roles at NAB and as a solicitor in private practice and government.

Jillian's career in the financial services industry, and particularly retail banking, gives her valuable experience as a consumer advocate with insight into consumers' perspectives, experiences and needs.