Credit Competency: Now More than Ever webinar

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24 March 2022 | 10.30am - 11.30am | Moody's Analytics Australia

In the current market, ensuring employees are credit competent is more important than it has ever been.

The economic and lending environment is constantly changing. While the Australian economic outlook has brightened and the recovery is well underway, there are a number of risks at home and abroad that should be acknowledged and managed.

Australia’s highly competition market, stringent regulatory requirements and high customer expectations are all feeding into an environment where assumed credit competency is no longer acceptable. It is expected that organisations are ensuring their employees who are managing a customer, and that customer’s loan, understand the credit decision from both the lender- and the borrowers- perspective.

Join us for the Credit Competency: Now More Than Ever webinar, to hear Moody’s Analytics experts - Martha Fetner, Director and Senior Learning Partner and Katrina Ell, Associate Director and Senior Economist - discuss what organisations are doing to ensure, and prove, their people are credit competent for the roles they hold, and how organisations can use learning as a retention tool.

The session will also explore insights on:

• the Australian economy in a post-pandemic environment
• the Looming monetary policy normalisation - how it will impact lending rates and pose challenges for credit quality.