Shifting revenue and profit sources, rising costs, transforming business models, evolving customer behaviours and ever-increasing regulatory scrutiny. These are just some of the unprecedented market challenges that the Australian Finance industry was facing prior to the COVID-19 crisis. So, what should we expect now that we are experiencing a transformative global risk?
This webinar insights from expert speaker, Wendy Mackay, Partner and Managing Director at Boston Consulting Group into COVID-19’s major social and economic impacts around the world. Wendy presented some of the key themes from recent BCG consumer research in Australia and globally and talked about what investors are looking for from organisations, to ensure they are positioned for longer term sustainability and growth.