AFCA: Working with Regulators, Industry & Consumers

by AFIA

AFCA advised that it will be adjusting its approach to dispute resolution in light of recent regulatory and legislative changes announced as part of Australia’s COVID-19 response.

Tune in to this webinar to hear from our Chief Operating Officer, Executive Director, Policy & Risk Management, Karl Turner, and AFCA’s Lead Ombudsman, Banking and Finance, Evelyn Hall on how it has streamlined the dispute resolution process for COVID-19-related complaints.

Watch Now